Shipping & Returns

Shipping Information

we take pride in ensuring every order arrives on your doorstep in time and in perfect condition.

Standard delivery
Standard delivery takes 2-5 working days and is free for orders over £100. For orders under £100 delivery costs just £6.95.

We deliver our cakes Tuesday to Friday every week.

Choose a future delivery date to suit you
If you like to get organised and place your cake orders early, suggest a delivery date (Tuesday to Friday) on the checkout page and we will deliver your order on the specified date. You can select a date as far into the future you like!

Packaging
All of your cakes will be packed with care and delivered in super-strong, double-walled cardboard boxes to keep them safe from harm.

Delivery Days
Please note: we cannot deliver on English public and bank holidays.

Where we delivery
We deliver to UK mainland, Northern Ireland and the British Isles. For delivery to Northern Ireland and British Isles an additional fee of £3 per order is charged.

Terms
Deliveries are made between 8am and 8pm. Should nobody be available to receive the parcel the courier will attempt to leave it with a neighbour if one is present or left in a safe place (please specify on the checkout page). Otherwise the parcel will return to the depot and delivery will be attempted the next working day. Should nobody be available to receive on 3 occasions the parcel is returned to us.

Returns Information

We are committed to producing the highest quality cakes and providing them to you in quick time. However, if you are not happy with your order our customer service team will be able to help to discuss any issues. Please call them on 01522 69 44 11 or email us.

Orders may be cancelled by email or telephone. If cancellation of an order is notified to us before the order has been dispatched we will fully refund you. We regret we cannot cancel an order after it has been dispatched.